Tech Lab Specialist - AmeriCorps VISTA
Department: Education and Community Services
Reports to: Neighborhood House Center Manager
Full time 40 hours week, 12-month term of full service, August 31, 2012-August 30, 2013. Pre-Orientation starts 8/27/12 to 8/30/12.
Compensation: $1,058 monthly living stipend. A post-service education award or cash stipend.
Since 1906, Neighborhood House has been helping diverse communities of people with limited resources attain their goals for self-sufficiency, financial independence, health and community building. Our services include early childhood education (including Head Start and Early Head Start), mentoring and tutoring, emergency referral services, self-sufficiency/employment classes and services (including ESL and citizenship), job placement and training, computer skills, substance abuse services, transportation and outreach for the elderly and disabled and publication of the Voice newspaper. Annually, Neighborhood House serves over 13,500 individuals. Of those, 80 percent are refugees and immigrants.
Our Technology Centers at High Point and Rainier Vista Center deliver access to technology that educates and mobilizes low income, immigrant and refugee communities. The labs provide adult educational programs designed to increase our clients’ economic independence and self-sufficiency. These programs include job training, job search, technology classes, ESL, citizenship and financial literacy. Our VISTA project will be in charge of developing this model which will include recruiting and managing volunteers, growing partnerships with businesses and organizations that can offer expertise and lead programming, monitor program effectiveness, creating systems and protocols to ensure their work continues long after their service term concludes. The VISTA position is a key component to the achievement of all of these programs and the continued economic success and independence of our clientele.
- Identify long term volunteer needs for existing adult education programs and create recruitment strategy to obtain highly skilled, professional level volunteers to lead and assist with classes and program needs.
- Provide oversight, training and assistance to ensure success of volunteers and continued operation of classes.
- Develop orientation materials, position descriptions and memorandums of understanding.
- Research, identify, and recruit long-term potential partners to provide support for classes and services.
- Develop successful community outreach strategies. Participate in outreach events throughout community, meeting and speaking with partners, colleges, universities, civic groups and resident groups to build volunteer partnerships. Public speaking to large groups about NH adult education classes and services.
- Create effective evaluation schedules, tools and protocols for adult education programming.
- Analyze evaluation results and identify strategies for program improvement.
- Train staff and volunteers on utilization of evaluation methods and practices to measure the impact of classes.
- Establish and document systems and protocols and other strategies to ensure long-term sustainability of partners and volunteers.
- Create trainings and schedules for successful volunteer practices with Neighborhood House staff.
- Train and oversee a large cadre of volunteers and develop weekly schedules for the volunteers and ensure volunteer hours are accurate and collected and submitted regularly.
- College degree preferred; High School Diploma required.
- Experience working with people from different cultural backgrounds, cultures and ages.
- Experience working with diverse populations and with limited English speaking individuals.
- Computer skills (Word, Outlook, Internet, Email, etc.)
- Knowledge of printers, computer equipment troubleshooting
- Proactive in seeking out resources and connections for programming.
- Experience working with or supervising volunteers.
- Strong organizational skills.
- Demonstrated excellence in written and verbal communication skills.
- Strong work ethic and professional demeanor.
- Positive and enthusiastic work style.
- Must be self starter, and able to work independently.
- Able to achieve monthly deadlines and goals.
- Strong verbal and written communication skills
- Strong interpersonal skills and comfortable creating partnerships and linkages.
- Dependable, responsible, with strong problem-solving skills and the ability to use good judgment as needed.
- Careful attention to detail.
- FBI Fingerprint, and State background check and National Sex Offender Registry Clearance will be required.
- United States citizen or lawful permanent resident (must submit proof as defined by CNCS regulation)
- Be 18 years of age at the start date
- Cannot have outside employment during term of service
AmeriCorps VISTA Member Benefits include: Health benefit coverage, monthly living stipend of $1,058 before taxes, a choice of a $5,550 education Award provided by National Service Trust or $1,500 cash stipend upon successful completion of service term, Student Loan forbearance during term of service, subsidized Childcare assistance (if eligible), training, experience and skill building.