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Driver I
Department: Education and Community Services
Reports To: Director Transportation
FLSA: Non-Exempt
Salary Range: $11.61-$12.88 per hour
Status: Temporary, Part-time (there is the potential to extend the duration of this position or to potentially expand to full time, depending on program need and funding.)
Close Date: Open until filled
Neighborhood House Programs
Since 1906, Neighborhood House has been helping diverse communities of people with limited resources attain their goals for self-sufficiency, financial independence, health and community building. Our services include early childhood education (including Head Start and Early Head Start), mentoring and tutoring, emergency referral services, self-sufficiency/employment classes and services (including ESL and citizenship), job placement and training, substance abuse services, transportation and outreach for the elderly and disabled and publication of the Voice newspaper. Annually, Neighborhood House serves over 13,500 individuals. Of those, 80 percent are refugees and immigrants.
Scope
The Driver I position reports to the Transportation Director. The position's primary responsibility is to transport and assist low-income adults with children in job search and job training activities. Clients may include the elderly and disabled. The Driver I will assist clients in boarding and exiting the van in a safe, timely and courteous manner at predetermined destinations.
Responsibilities
- Demonstrate essential customer service behavior such as treating all passengers with respect and dignity, and maintaining a pleasant demeanor in all transactions with passengers, their attendants, and all care providers. The Driver I may be required to assist clients inside buildings as directed by supervisor.
- Board passengers, including children, the elderly, and persons in wheelchairs, on scooters, and using other mobility aids; secure passengers using appropriate restraining devices, and secure all walking aids. Seek assistance from dispatch in complex boarding situations.
- Operate vehicle in a safe manner; calmly respond to emergency situations; adapt driving performance to changing driving conditions; comply with all traffic and safety regulations. Ensure that the van remains clean and in good operating condition.
- Maintain trip records in an accurate and consistent manner; make reports of service problems, incidents, accidents, or passenger injury or illness during shift in which incident occurs; perform and record all daily safety inspections.
- Maintain current certification in First Aid, CPR, Defensive Driving, Passenger Assistance training.
- Other duties as assigned by supervisor.
Qualifications
- Must be at least 25 years of age.
- Must have at least seven years of driving experience and an excellent driving record. (no moving violations of any kind within past three years).
- Valid Washington State Driver's License required.
- Must submit to and pass a pre-employment drug and alcohol screen and meet insurance carrier qualifications.
- Must submit to and pass a Washington State Patrol and FBI criminal background check (rechecked every two years).
- Physical ability to meet the requirements of the job as outlined below.
- Demonstrated ability to work with and be sensitive to the diverse cultural, ethnic and racial population being served.
- Ability to interact with persons who are in chronic states of agitation or distress, including persons who may exhibit aggressive, hostile or threatening behaviors.
- Ability to speak, read, write and understand English. Must be able to verbally communicate with a diverse population including children and elderly persons regarding directions and safety issues. Must be able to read and understand maps and be able to retain this information. Must be able to read and understand traffic signs.
- Ability to lift at least 50 pounds. Daily routine will require light lifting of up to 25 pounds with occasional strenuous exertion in manipulating wheelchairs or offering emergency assistance to passengers who lose their balance.
- Ability to push/pull clients in wheelchairs up to a weight of 300 pounds. Frequent climbing on lift with legs and bending, squatting and stooping to tie wheelchairs down.
- Frequent twisting of the head and back; constant reaching from waist to shoulder level while driving; constant manual dexterity and fine finger manipulation.
- Environmental hazards: Noise often above 85 decibels level. Variable work surface heights. Exposure to fuel and exhaust fumes.
- Work involves approximately 60 percent sitting, 20 percent walking, 5 percent stooping, 5 percent crouching, 5 percent standing and 5 percent kneeling.
- Willingness to comply with established agency policies and performance standards, which may include productivity/personal responsibility, client/customer services, teamwork, and maintaining a professional demeanor.
Employment Practice
Neighborhood House is an Affirmative Action, Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality and gender expression of identity) or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents. We encourage people of color and residents of the communities we serve to apply.
Application Procedure
Submit targeted cover letter, agency application and resume. Agency applications can be downloaded (www.nhwa.org) or picked up at the address below. Only applicants considered for interviews will be contacted. Applicants may FAX their materials to 206-461-3857, or mail to:
Neighborhood House
905 Spruce St., Suite 200
Seattle, WA 98104
Attn: HR Manager
Employment Application Form (pdf)
Online application
For More Information
Inquiries may be directed to Human Resources at 206-461-8430 or by e-mail to nhjobs@nhwa.org
If you'd like to be notified of future job openings, you may subscribe to our employment notification service by sending your e-mail address to nhjobs@nhwa.org
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