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Family Advocate

Department: Child Development
Reports To: Family and Health Services Coordinator
Status: Regular, 30 hours per week, 12 months per year
FLSA: Non-Exempt
Hiring Range: 12 ($17.00 to $18.92 per hour)
Location: High Point
Closing Date: July 13th, 2017 or when filled
 
Scope
Child Development Department staff support the Neighborhood House mission framework and Strategic Plan by contributing to the school readiness of low-income children and supporting their parents, care givers and community. The primary responsibility of the Family Advocate is to provide respectful, high quality, individualized social services and referrals to Head Start families. 

Responsibilities
Promote and Support School Readiness and Family Engagement
  • Serve as the link between home and school for families while promoting the family outcomes established by the Head Start Parent, Family and Community Engagement Framework.
  • Foster a respectful and supportive relationship with assigned families in order to support the family with moving towards self-sufficiency.
  • Maintain regular communication with families (in person, via phone, and electronically) and document communication in the department’s electronic case management system (ChildPlus).
  • Assist families with the coordination health, education, and social service resources.
  • Work with families to ensure that children are receiving the ongoing health care needed to be successful in school, including physical health, oral health, mental health and nutrition services.
  • Assist families in identifying medical and dental homes and arranging regular, ongoing preventative health care appointments as needed. When treatment is needed, support families in arranging for follow up care.
  • Administer health and development screenings to children in accordance with department policies and procedures; communicate results to families and assists them in determining next steps for their child.
  • Involve parents in the classroom in meaningful ways which demonstrate the belief that parents are the principal influence on their child's education and development.
  • Share knowledge about the program’s curriculum, activities, philosophy, and teaching strategies with families.
  • In partnership with teaching staff, help families develop their own strategies for supporting children’s learning at home.
  • Provide breaks for classroom teaching staff when needed in 30 minute increments as directed by supervisors using this time to observe children and practice educational support strategies in line with program curriculum and philosophy.
  • Invite all parents to participate in a family goal setting process. Track family progress towards and completion of goals.
  • Support the successful transition of children and families from previous child care programs into Early Head Start and from Early Head Start into Head Start or other child care settings.
  • Participate in meetings with department staff for the purpose of case managing services to families.
Program Planning, Design and Implementation
  • Document service delivery to families through regular and accurate data entry in the department's electronic case management system (ChildPlus).
  • Complete all required program reports accurately and in a timely manner.
  • Implement a process of on-going monitoring to assure initial health exams, ongoing health needs, and family engagement supports are being conducted in accordance with the program’s policies, procedures and timeliness.
  • Advise Family and Health Services Manager of changing demographics, community needs, and resources to ensure the program can continuously evolve to meet the needs of the community.
  • Perform other duties as assigned.
Qualifications
Minimum Qualifications
  • Associate Degree (or higher) with the equivalent of 30 college quarter credits in adult education, human services, or a related field. An AA from an unrelated field will also be accepted if they include 30 credits in adult education, human services, or a related field.
  • Ability to work with limited supervision and considerable self-direction.
  • Ability to communicate effectively and relate sensitively to adults and children from diverse ethnic and socio-economic groups.
  • Proficiency in oral and written English language.
  • Good interpersonal and communication skills, including the ability to work as part of a team, communicate effectively both orally and in writing, receive and provide feedback, and manage dynamic interchanges in meetings
  • Possess working knowledge of various computer software such as Work and Excel.
  • Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, entrepreneurialism, and maintaining a professional demeanor.
  • Willingness to comply with Head Start/ECEAP Standards of Conduct by promoting the unique identity of each child and family; conforming with program confidentiality; following child supervision and guidance policies; and refraining from soliciting or accepting personal gratuities, favors, or anything of significant monetary value from contractors or potential contractors.
  • Must have reliable transportation and be able to travel independently to Child Development service sites.
  • Establish a professional development plan and participate in ongoing professional development.
  • Current Health Exam (must be obtained prior to employment).
  • Current screening for tuberculosis (must be obtained prior to employment); rescreen as necessary.
  • Current First Aid certificate within 30 days of employment (maintain current certificate during employment).
  • Current CPR certificate within 30 days of employment (maintain current certificate during employment).
  • Current Blood Borne Pathogens training certificate within 30 days of employment (maintain current certificate during employment).
  • Current Food Handlers certificate within 30 days of employment (maintain current certificate during employment).
  • Child Protective Services (CPS) Training (within 2 weeksof employment).
  • Department of Early Learning portable background check.
  • Must pass Neighborhood House Background Check Requirements.
Desired Qualifications
  • Bachelor’s degree in human services, social work, social services, or a related field.
  • Familiarity with early childhood education practices and principles.
  • Bilingual ability (English/Somali preferred).
  • Current or former Head Start and Early Head Start parents receive preference for employment vacancies for which they are qualified. 
Benefits
Click here for more details about our benefits program.
 
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
 
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 

In Person or Mail to:
8:00am – 5:00pm Monday-Friday

Neighborhood House
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources

For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to nhjobs@nhwa.org.