Neighborhood House
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Family and Health Services Supervisor

Department: Child Development
Reports To: Family and Health Services Manager - Preschool
Status: Regular, 40 hours per week, 12 months per year
FLSA: Exempt
Hiring Range: 23 ($49,490 to $55,008 annually)
Location: High Point
Closing Date: until filled
 
Scope
The mission of Neighborhood House (NH) is to help diverse communities of people with limited resources attain their goals for self-sufficiency, health, financial independence and community building. All NH programs and services are designed to fulfill this mission in accordance with the NH Strategic Plan. All NH Child Development staff function within this mission framework and strategic plan by contributing to the school readiness of low-income children and supporting their parents, care givers and community.
 
The primary responsibility of the Family and Health Services Supervisor is the provision and oversight of the preschool family, health, nutrition, and parent engagement services and to work in collaboration with the Center Based Supervisor to provide leadership and direction to the site. The Family and Health Services Supervisor guides and supervises Family advocates and Food Services Workers in their provision of high quality services.

Responsibilities
Leadership and Supervision
  • Provide leadership, motivation and reflective supervision to the Center Based family, health and nutrition staff. Recruit, hire, train and supervise qualified staff in alignment with NH and program requirements.
  • Provide clear expectations, set individual and project goals, emphasize the highest quality management decision-making, mediate conflict, and promote employee growth and development.
  • Regularly observe delivery of services, appraise the ongoing performance of staff and provide formal and informal feedback. Hold staff accountable for meeting performance expectations.
  • Provide ongoing coaching and problem solving with staff to ensure strong service delivery and client outcomes.
  • Collaborate with peers and participate in program workgroups as requested.
Program Planning, Design and Implementation
  • Assume responsibility for superior program performance of the site and program.
  • Take initiative towards continuous quality improvement by identifying areas of concern and seeking resolution that supports strong systems of care and supervision.
  • Conduct regular program monitoring of comprehensive health, nutrition and family services in accordance with NH policies and procedures.
  • Conduct follow-up on concerns identified through monitoring to ensure corrective actions have been implemented.
  • Comply with required documentation and record keeping responsibilities for classrooms and for individual children. Accurately complete assigned classroom and home visit records in a timely manner. This includes but is not limited to attendance, meal counts, safety checklists, in-kind, family partnership agreements, medication documentation, staff and volunteer time sheets.
  • Ensure that confidentiality is kept for all child and family records and information.
  • In collaboration with Management staff, analyze and aggregate family outcome data on a quarterly basis.
  • Ensure that ChildPlus is fully utilized to track the comprehensive services provided to families, that the data is accurately entered by staff and that reports are regularly used to monitor delivery of services.
  • Collaborate with other staff in developing plans for activities and strategize on program development and implementation.
  • Actively pursue strategies to better integrate all Child Development services in order to provide the most appropriate and comprehensive program to families being served.
  • Anticipate future trends and articulate credible visions enabling innovative and appropriate program planning. Design, implement and evaluate program development strategies.
  • Complete all required program reports accurately and in a timely manner.
  • Perform other duties as assigned.
Promote and Support School Readiness and Family Engagement
  • Actively engage parents in the program (home visits, socializations, parent committees, Policy Council) in meaningful ways which demonstrates the belief that parents are the principal influence on their child’s education and development.
  • Ensure regular parent involvement and/or awareness in program planning through regular open communications, parent meetings, newsletters, conferences and home visits.
  • Build strong partnerships within the community with the aim of assisting families and strengthening the program.
  • Coordinate service plans (health, family engagement, social services) to ensure a comprehensive program which is in accordance with established program goals and objectives that include but are not limited to Head Start Performance Standards.
  • Coordinate and oversee transition plans for children as they transition into and out of the center based programs.
 
Qualifications
Minimum Qualifications
  • BA/BS degree in social work, health, psychology, or other human services field.
  • Demonstrated ability to relate sensitively and comprehensively in family matters related to education, social service, family issues and health and nutrition.
  • Demonstrated ability to gather information and resources, to network and to make referrals.
  • Bilingual ability preferred.
  • Strong verbal and written communication skills.
  • Strong computer skills (MS Outlook, MS Word, MS Excel, other databases).
  • Demonstrated ability to relate to and work effectively with individuals from diverse cultural and economic backgrounds.
  • Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, entrepreneurialism, and maintaining a professional demeanor.
  • Willingness to comply with Head Start/ECEAP Standards of Conduct by promoting the unique identity of each child and family; conforming with program confidentiality; following child supervision and guidance policies; and refraining from soliciting or accepting personal gratuities, favors, or anything of significant monetary value from contractors or potential contractors.
  • First Aid Certification (within 30 days of hire).
  • CPR Certification (within 30 days of hire).
  • Current Food Handlers Certificate within 30 days of employment (maintain current certificate during employment).
  • Current Blood Borne Pathogen Training within 30 days of employment (maintain current certificate during employment).
  • Child Abuse and Neglect training (within 2 weeks of hire).
  • Current Health Exam (must be obtained prior to employment {PS 1304.52}).
  • Current screening for tuberculosis (must be obtained prior to employment); rescreen as necessary{PS 1304.52}.
  • Department of Early Learning portable background check
  • Must pass Neighborhood House’s Background Check’s Requirements.
  • Position requires Washington State bi-annual criminal background re-check.
Desired Qualifications
  • Current or former Head Start and Head Start parents receive preference for employment vacancies for which they are qualified.
Benefits
Click here for more details about our benefits program.
 
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
 
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 
  • Email:
     nhjobs@nhwa.org

  • Fax:
     (206) 923-6776

In Person or Mail to:
8:00am – 5:00pm Monday-Friday

Neighborhood House
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources

For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to nhjobs@nhwa.org.