Department: Education & Community Services
Reports To: Housing Stability Manager
Status: Regular, 40 hours per week, 12 months per year
17 ($19.80 to $22.67 per hour)
April 19th, 2018 or until filled
Neighborhood House (NH) is seeking a passionate and independent individual with property management, landlord and/or real estate experience to join our Housing Stability team. The primary responsibility of the Housing Locator is to seek out and maintain contacts with landlords and property managers for the purpose of securing housing for clients who are homeless, formerly homeless and at-risk of becoming homeless.
This position will report to the Housing Stability Manager and work directly with Housing Stability team. Along with excellent landlord engagement skills, the qualified candidate must be able to communicate effectively with all levels of the organization including: clients with high barriers to employment and housing, team members with varied specialties and a leadership team that believes that positive and proactive communication are the keys to our team’s success. As this is a highly mobile position, the Housing Locator will need to enjoy working independently, have access to reliable transportation and the ability to travel in and around Seattle and South King County.
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.
- Proactively seek out and maintain housing resources. Create and expand an Excel Database of landlords who support our work and have available apartments.
- Create collaborative relationships with landlords and property managers through regular contact and positive engagement.
- Meet with clients and landlords onsite to ensure the smooth application for, inspection of, and movement into available units.
- Act as a liaison between landlords and clients as needed. Negotiate leases, mediate conflicts, help set clear expectations and solicit support for the programs we offer.
- In collaboration with the team, research, develop and maintain knowledge of landlord/tenant laws.
- Track participant activities and ensure timely and accurate collection of program data as outlined by the management team.
- Assist team members and team leadership with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team workgroups.
- With the support of the team, develop and facilitate trainings for clients and team members on tenants’ rights and responsibilities, housing discrimination, finding and securing rental housing, communication with landlords and fair housing.
- Perform other duties as assigned.
- A.A degree in Human Services, Social Work, Education or a related field. Relevant experience may be accepted in lieu of a degree.
- 2 to 4 years of experience in property management, housing management, and/or real estate.
- Strong verbal and written communication, with skills in negotiation, mediation, sales and relationship development.
- Experience conducting group trainings
- Proven ability to multitask, set priorities and meet deadlines.
- Ability to work under limited supervision and considerable self-direction.
- Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.
- Ability to work successfully in a collaborative, team-oriented organization.
- Proficient with Microsoft Outlook, Excel and Word.
- Team player who is resourceful, proactive, and comfortable working with diverse populations.
- Ability to excel in highly visible, highly public settings and maintain a positive attitude under pressure.
- Ability and willingness to work a flexible schedule.
- Must have reliable, independent transportation for frequent travel to client homes and between sites.
- Current First Aid certificate within 30 days of employment (maintain current certificate during employment).
- Current CPR certificate within 30 days of employment (maintain current certificate during employment).
- Child Abuse Training within 2 weeks of employment.
- Must pass Neighborhood House’s Background Check Requirements.
- Postion requires Washington State bi-annual criminal background re-check.
for more details about our benefits program.
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
Submit agency application
along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application:
In Person or Mail to
8:00am – 5:00pm Monday-Friday
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources
For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to firstname.lastname@example.org