|
|
 |
|
Front Desk Receptionist -- High Point Center
Position
Front Desk Receptionist -- High Point Center
Length of commitment
Minimum 3 months, long term desired
Hours per week
Minimum 4 hours per week, up to 20
Scheduling
Monday to Friday 9 a.m. to 5 p.m., schedule set by volunteer and supervisor within Center open hours
Responsibilities
- Provide professional and courteous service at all times.
- Cordially greet and assist visiting individuals and promptly answer telephone calls as needed.
- Answer phones and relay messages in a timely manner.
- Perform general office duties, which may include, but are not limited to: filing, typing, duplicating and other support tasks.
- Maintain a welcoming, neat and professional environment in the common areas of the High Point Center.
- Add to the welcoming and professional tone of a new, active community center.
- Monitor and maintain agency brochures, other media materials, and program information.
- Be sensitive to the needs of the diverse populations and communities served.
- Ability to find and communicate resources to clients in need of assistance.
- Assist with supply inventory and restock office and maintenance supplies as needed.
- Distribute all incoming and outgoing mail and faxes.
- Assist with tracking and filing maintenance work orders.
- Enforce Child/Youth Rules as needed. Communicate effectively with staff and parents to maintain a safe and welcoming atmosphere for all users
- Receive and deliver all incoming deliveries.
- Work with Facilities and Site Manager as needed.
- Work with Green Initiative Americorps as needed.
- Other duties as assigned.
Qualifications
- Demonstrated strong verbal communication skills. Ability to communicate clearly and professionally when providing information to callers.
- Dependability, promptness, good judgment, initiative and willingness to learn new skills.
- Superior customer service, organization and follow-through.
- A strong desire to work with children of all ages.
- Positive attitude.
- Ability to work well with others.
- Enthusiasm for working in a multicultural and multi-language setting.
- Willingness to comply with the established agency performance standards, which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, and maintaining a professional demeanor.
- Washington State Patrol background clearance (re-checked every two years).
To apply, contact Volunteer Coordinator Jen Rosenbrook at jenr@nhwa.org or 206-313-2511. |
|
