Neighborhood House
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Front Desk Reception/Admin Support

BACKGROUND AND PROGRAM SCOPE

Neighborhood House partners with diverse individuals and families to build community and achieve their goals for health, education and self-sufficiency.

Volunteers in this role play an important part in supporting staff and community members by providing friendly customer service at our direct service locations. 

RESPONSIBILITIES

  • Welcome and direct clients to the appropriate staff person or other agency
  • Answer the phone and direct calls
  • Explain programs and services to interested individuals
  • Assist with administrative and organizational tasks
 
QUALIFICATIONS

  • Commitment to helping people in need, especially low-income and immigrant people
  • Patience and positive attitude
  • Good communications skills, including fluent English (bilingual skills encouraged)
 
BENEFITS

  • Meet and greet a variety of people, helping provide for their well-being and success
  • Good administrative experience and introduction to social services
 
TIMEFRAME

A commitment of 3 months and 4-10 hours per week is preferred for this position.  The volunteer makes his/her own schedule.  
 
LOCATION

We are seeking volunteers for the following locations:
 
  • Rainier Vista (South Seattle)
  • High Point (West Seattle)
  • Wiley Center at Greenbridge (White Center)
  • Raven Terrace (Central Seattle)
 
All shifts are scheduled during regular business hours (Monday through Friday, 9am-5pm). Please inquire for more information about current scheduling options for a specific site.
 
APPLYING

Contact Courtney Jacob, Volunteer Services Manager, at (206) 461-8430 ext 2006 or courtneyj@nhwa.org.