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Front Desk Reception (High Point)

Front Desk Reception (High Point)
 
BACKGROUND AND PROGRAM SCOPE
Neighborhood House partners with diverse individuals and families to build community and achieve their goals for health, education and self-sufficiency.
 
Volunteers in this role play an important part in supporting staff and community members by providing friendly customer service at our direct service locations.
 
RESPONSIBILITIES
  • Welcome and direct clients to the appropriate staff person or other agency
  • Answer the phone and direct calls
  • Explain programs and services to interested individuals
  • Assist with administrative and organizational tasks
QUALIFICATIONS
  • Commitment to helping people in need, especially low-income and immigrant people
  • Patience and positive attitude
  • Good communications skills, including fluent English (bilingual skills encouraged)
  • Ability to work independently
  • Friendly personality and someone who enjoys providing good customer service
  • Must be consistent and reliable
BENEFITS
  • Meet and greet a variety of people, helping provide for their well-being and success
  • Good administrative experience and introduction to social services
TIMEFRAME
Volunteers must be able to commit to the following volunteer shift:
  • Mondays & Tuesdays, 9:00am-12noon
  • Fridays, 12:00-5:00pm
LOCATION
High Point Center
6400 Sylvan Way SW
Seattle, WA 98126
 
APPLYING
Anyone interested in volunteering for this position should complete our Volunteer Inquiry Form so that we can learn more about you. 
 
For questions about this, or any other Neighborhood House volunteer positions, contact Courtney Jacob, Volunteer Services Manager, at (206) 461-8430 ext. 2006 or courtneyj@nhwa.org.